Privacy policy

Last Updated: June 18, 2026

Lunzyx ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with our services.

Contact Information

Lunzyx
100 King Street West, Suite 5700
Toronto, ON M5X 1C9
Canada

Email: hello@lunzyx.shop

Phone: +1 416-555-2101

Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed
  • Referral URLs
  • Date and time of visits

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Provide personalized experiences
  • Support advertising and marketing efforts

You may disable cookies through your browser settings; however, some website features may not function properly.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding purchases and services
  • Improve our products and website
  • Prevent fraud and unauthorized transactions
  • Send promotional emails and marketing communications (where permitted by law)
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting providers
  • Analytics providers
  • Marketing service providers
  • Legal and regulatory authorities when required by law

These service providers are authorized to use your information only as necessary to perform services on our behalf.

Payment Information

Payments are processed through secure third-party payment providers. We do not store complete payment card information on our servers.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of personal data
  • Restriction of processing
  • Data portability
  • Withdrawal of consent for marketing communications

To exercise these rights, please contact us at hello@lunzyx.shop.

Marketing Communications

You may opt out of receiving promotional emails at any time by:

  • Clicking the unsubscribe link in any email
  • Contacting us directly at hello@lunzyx.shop

Even if you opt out, we may continue to send transactional or service-related communications.

International Data Transfers

Your information may be processed and stored in countries other than your country of residence. By using our services, you consent to such transfers where permitted by law.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child, we will take steps to delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Your continued use of our website following any changes constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Lunzyx
100 King Street West, Suite 5700
Toronto, ON M5X 1C9
Canada

Email: hello@lunzyx.shop

Phone: +1 416-555-2101